TERMS OF WEBSITE USE
- Other applicable terms
Our Accessibility Policy, which allows you to comment to us on how accessible our site is.
- Information about us
www.healingtheplanet.net is a website operated by Healing the Planet Ltd (“We”); we are a company registered in England and Wales under company number 11936307.
- Accessing our site
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis, and we may suspend, withdraw, discontinue or amend all or any part of our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
- Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) must always be acknowledged as the authors of material on our site.
You must not use any part of the materials or content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
The trademarks and logos contained on this website are our property. Use of these trademarks and logos is strictly prohibited except with our express, written consent.
- No reliance on information
The content and materials contained on our site are provided for general information purposes only. It is not intended to amount to or constitute professional advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content or materials on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content and materials on our site are accurate, complete or up-to-date.
- Limitation of our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
If you are a business user, please note that in particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
- Contributions to our site
If we ever provide a feature that allows you to contribute your opinions or other information to our site, you must ensure that they are accurate (where they state facts), be genuinely held (where they state opinions) and comply with applicable law in the UK and in any country from which they are posted. Particularly, but without limitation, your contributions must not contain any material which is defamatory of any person; contain any material which is obscene, offensive, hateful or inflammatory; infringe any copyright, database right or trade mark of any other person; promote any illegal activity; or give the impression that they emanate from us, if this is not the case.
You warrant that any such contribution does comply with these standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Anything you contribute will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.
We also have the right to disclose your identity to any third party who is claiming that your contribution constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any posting you make on our site.
The views expressed by other users on our site do not represent our views or values.
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your computer, computer programmes and platform in order to access our website. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
- Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page, without our prior written permission.
We reserve the right to withdraw linking permission without notice.
Changes to these terms
Changes to our site
We may update our site from time to time, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. We do not guarantee that our site, or any content on it, will be free from errors or omissions.
GENERAL TERMS & CONDITIONS
Healing the Planet aims to provide a high quality, independent Energy Healing and Meditation service. Use of our services constitutes your understanding, agreement and acceptance of our Terms & Conditions. Your statutory consumer rights are not affected.
Information - All patients are requested to provide contact details, including address, telephone number, email address and date of birth in order to secure an appointment.
All patients will be asked to complete a consent & assessment form before or during their first appointment. This is necessary to inform the consultation and treatment planning process. All information will be treated as confidential and is protected in accordance with General Data Protection Regulation (GDPR) legislation. You will not receive unsolicited information from the clinic unless you opt in. You may choose to remove yourself from our mailing list at any time if you unsubscribe.
Appointments – All appointments require a prepayment fee via PayPal, to secure a confirmed appointment with Healing the Planet. This must be paid at the time of booking, and is only refundable with greater than 48 hours notice. With less than 48 hours notice, this payment is retained. This payment ensures Healing the Planet partly covers associated costs, whether you attend or not.
We appreciate that it might not be your fault that you cannot attend and we understand patients cannot foresee the reason why they cannot attend. but to be consistent and fair to all of our patients, we cannot refund appointment prepayments within 48 hours, regardless of the reason. Once your appointment is confirmed and are in receipt of your confirmation, patients assume the responsibility of ensuring attendance. Failure to attend means the prepayment will be lost, regardless of the reason behind it.
Fees - We provide independent complementary therapies, and our services are not covered by the NHS or private medical insurance. Fees are per session, inclusive of consultation and treatment. There is no VAT payable. For Distant Healing the full session fee must be paid at the time of booking, to secure the appointment. Fees are charged for delivering the service, not for the end results, which can and do vary between clients. Some clients require more sessions than others to reach a similar end point.
Refunds - Fees charged are for the delivery of a treatment and the accompanying service, which is inclusive of consultation and assessment, provision of information and advice. If a course of several sessions has been booked and paid for and the client decides not to complete all the sessions, 48 hours notice must be given, and any discount will be forfeited.
Whilst we undertake to provide excellent service, factual, honest and ethical advice, we cannot guarantee your results and cannot offer refunds if the outcome achieved fails to meet your expectations.
Refunds for Energy Healing & Attunements- Energy Healing removes negativity, balances the body’s energy, and supports the body to heal itself. It is non-invasive, safe and always beneficial. However, the benefits may be experienced in different ways, or may not be perceived at all by some recipients. There are many factors that influence an individual’s experience, including personal beliefs, sensitivity to energy, openness to new concepts and the ability to practice relaxation. Fees charged are for delivering the Energy Healing or attunement, not for the results of the Healing. We cannot guarantee exactly how the body will heal itself. Sometimes, one’s resilience and tolerance increase, rather than a physical disorder resolving completely. Hence, no refunds can be offered once Energy Healing or attunements have been given.
DISTANT HEALING TERMS & CONDITIONS By registering for Distant Healing for yourself or another individual, you are agreeing to accept the following Terms and Conditions. If you are registering another person (unless in your capacity as parent/guardian) to receive the Distant Healing, you undertake to inform them of these Terms and Conditions.
Distant Healing is not a substitute for professional healthcare that an individual may be receiving and while we have observed the benefits of Distant Healing we do not claim to diagnose or cure any condition of mind, body or spirit. We do not give medical advice, perform medical treatment, prescribe substances or interfere with the treatment of a Healthcare professional. Distant Healing can support physical, mental, emotional, spiritual wellbeing, and it is safe to receive alongside any professional healthcare. The healing is intended as a complementary therapy, or as an aid to personal relaxation or stress reduction, and is not meant to replace one-to-one professional healthcare. Please consult a healthcare professional for any severe physical or psychological ailment that you may be suffering from.
The benefits of Distant Healing may not be perceivable to all recipients. There are many factors that influence an individual’s experience, including personal beliefs, sensitivity to energy, openness to new concepts and the ability to practice relaxation.
Limitation of Liability - Each individual (or their parent or guardian) is responsible for making decisions about their own health and wellbeing. We will not be liable for any loss, damage, personal injury, cost, expense (including reasonable legal fees) or liability of any kind (whether based on breach of contract, tort (including negligence), product liability or otherwise), arising out of or in any way connected with your registration for, receiving of, and/or inability to receive the Distant Healing. This includes, without limitation, any compensatory, incidental, direct, indirect, special, punitive, exemplary or consequential damages, loss of data, loss of income or profit, loss of or damage to property, loss or denial of service, business interruption, claims of third parties or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses. We will not be liable for any loss, damage or injury to the extent arising from your negligent acts or omissions, any pre-existing medical condition, your breach of these Terms and Conditions, or your reliance on reviews and opinions about Distant Healing. You should make your own inquiries before deciding whether Distant Healing is suitable for you.
Indemnification for loss or damage - You agree to indemnify, defend and hold us harmless from any liability or expense (including reasonable legal fees) arising from or in any way related to your registration for, receiving of, or inability to receive, the Distance Healing, including any liability or expense incurred by you or any third parties through you. You agree to indemnify, defend and hold us harmless from any liability or expense (including reasonable legal fees) relating to your breach of these Terms and Conditions, or your violation of any law or the rights of a third-party.
MY Healing Room subscription- If you purchase a monthly subscription at Healing the Planet, you will receive a Distant Healing session every night while you sleep. Your subscription will continue for each subscription period until you cancel. You will be charged at the beginning of each subscription period (the same date each month) for the cost of daily Distant Healing for one calendar month.
Cancellation & refunds - You may cancel your subscription at any time, through your payment provider (PayPal). You may also cancel by informing Healing the Planet, in writing, at email@example.com. If you cancel, then your subscription will terminate automatically at the end of that subscription period, and Healing the Planet will not charge your payment provider for any subsequent subscription period. You will continue to receive Distant Healing daily until the end of the subscription period. You accept that cancelling a subscription is your responsibility, and any subscription fees that have already been charged are non-refundable.
EVENT BOOKING TERMS & CONDITIONS
Bookings & payment - We must receive payment of the whole price for the Event that you are booking before your place can be confirmed. Payment of the advertised price will be taken at the point of booking. We make every effort to ensure Event pricing and details are correct but we reserve the right to correct genuine errors. We will not process any bookings in the case of errors or inaccuracies regarding the Event (including the advertised price) appearing on the website or other promotional materials. If an error or inaccuracy is discovered with regards to the advertised price of an Event that you have booked, we will contact you as soon as possible by email. We reserve the right to cancel bookings for any reason, including (without limitation) where we believe the booking is fraudulent or constitutes a misuse of a promotional/marketing activity; where you fail to comply with these Terms and Conditions; or where an error has occurred, including but not limited to errors relating to pricing. If we do cancel your booking we will refund the booking fee paid by you, however we accept no liability for any resulting damages or costs suffered by you, for example travel, car parking, child care, accommodation or other goods or services.
Event details - Event programme content is subject to change without notice, and we reserve the right to make any amendments we deem to be in the best interest of the event. We reserve the right to cancel the event prior to the commencement date. If we cancel the event, except in the case of a force majeure, we will refund the event booking fee. However, in all cases we will not be responsible for any resulting expenses incurred or to be incurred by you, for example travel, car parking, child care, accommodation or other goods or services. You should consider whether insurance is appropriate for your circumstances.
Media - We reserve the right to record, broadcast, live stream and/or telecast an event and/or include footage of the event on our websites, our social media platforms, in advertising and promotional media, and/or in a film or documentary. However, we are not obliged to use, broadcast or provide to you any such recording.
Cancellation policy - Event bookings are not transferable to another event, session or date. If you’re unable to attend an event, a substitute participant is welcome at no extra cost. Please email us to advise of the new participant’s name and contact details. If you need to cancel your booking for any reason, the following cancellation policy applies:
• Cancellation requests must be made to us in writing by email.
• If you cancel 31 days or more before the date of the event your full payment minus 25% will be refunded.
• If you cancel from 30 days to 15 days before the date of the event your full payment minus 75% will be refunded.
• If you cancel 14 days or less before the date of the event your full payment is non-refundable.
• The above days are calendar days, not including the day on which the event starts.